Privacy Policy
Forever Chapters Studio
Last updated: July 2026
1. Who We Are
Forever Chapters Studio creates personalised digital memory books based on the stories, photographs and memories you choose to share with us.
We are committed to protecting your privacy and handling your personal information with care, transparency and respect.
If you have any questions about this Privacy Policy, please contact us:
Email: hello@foreverchapters.com
2. Information We Collect
When you use our services, we may collect:
Your name
Email address
Billing information
Photographs
Stories and written memories
Files you upload
Information you voluntarily provide through questionnaires
Technical information such as your IP address, browser type and device information
Website usage data collected through cookies and analytics tools
3. How We Use Your Information
We use your information to:
Create your personalised Forever Chapter
Communicate with you regarding your order
Process payments securely
Improve our website and services
Provide customer support
Comply with legal obligations
We will never sell your personal information to third parties.
4. Your Photographs and Memories
The photographs, stories and memories you upload always remain your property.
By submitting your content, you grant Forever Chapters Studio permission to use it solely for the purpose of creating and delivering your personalised digital memory book.
Your memories will never be published, shared or used for marketing purposes without your explicit permission.
5. Confidentiality
At Forever Chapters Studio, we understand that many of the memories entrusted to us are deeply personal, emotional and irreplaceable.
Every photograph, story and message you share is treated with complete confidentiality, respect and care.
We consider it a privilege to help preserve your most meaningful moments. Your personal memories are handled with the highest level of discretion and will never be viewed, shared or disclosed beyond what is necessary to create and deliver your Forever Chapter.
Protecting your trust is just as important to us as preserving your memories.
6. Children’s Information
Some Forever Chapters may include information, photographs or memories relating to children.
Parents or legal guardians are responsible for submitting this information and confirming that they have the legal right to do so.
7. Payment Information
Payments are processed securely through trusted third-party payment providers, such as Stripe.
Forever Chapters Studio does not store your complete payment card details.
8. Data Storage
Your information is stored securely using industry-standard security measures.
Access to your uploaded files and personal information is limited to authorised personnel involved in creating your Forever Chapter.
9. How Long We Keep Your Data
We retain your information only for as long as necessary to:
Complete your order
Provide customer support
Meet legal and accounting obligations
You may request the deletion of your uploaded photographs and files once your order has been completed, unless we are legally required to retain certain information.
10. Your Rights
Depending on your location and applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw your consent
Request a copy of your personal data
Lodge a complaint with your local data protection authority
11. Cookies
Our website uses cookies to improve your browsing experience, analyse website traffic and enhance our services.
You can manage or disable cookies through your browser settings at any time.
12. Third-Party Services
We may use trusted third-party service providers, including:
Stripe (payment processing)
Google Analytics
Website hosting providers
Email service providers
These providers process personal information only as necessary to perform their services on our behalf.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The most current version will always be published on this page, together with the date of the latest revision.
14. Contact
Forever Chapters Studio
Email: hello@foreverchapters.com
If you have any questions regarding this Privacy Policy or the way we handle your personal information, please don’t hesitate to contact us.